Farm to Family Foods Cooperative
​ Terms and Conditions

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Farm to Family Foods is run in compliance with current Florida regulations regarding the sale of raw milk. As such, it is important that you understand the following items, regarding your participation in the club. By purchasing through us, you consent that you understand and accept the following terms and conditions:

• Farm to Family Foods does not sell raw milk. By participating in the bi-weekly ordering you are purchasing your raw milk direct from the supplier, along with other suppliers. Farm to Family Foods' role is to  coordinate on behalf  of its members to meet a group order minimum.
• Farm to Family Foods accepts no responsibility or liability for the handling and/or consumption of raw milk or raw milk products or other products. Please note that raw milk is sold "not for human consumption" in the state of Florida.
• Distribution is in West Palm Beach. The arrival time will be sent to all that sign-up  ​to receive it (Register for the reminder texts here [Standard cellular service rates, apply]). In addition, If you are not able to pick-up at the appointed time (usually 12:30pm) or within 30 minutes of drop-off, you may opt for the Convenience Option ($5.25/order in addition to co-op fee including in the pricing and late fees if order is submitted after announced order close). The Convenience P​ick-U​p location​s can be found below. Hub Pickup is limited in space and may not always be available. Address of Hub location will be sent in the "Order Confirmation"  and "Order Shipped" emails.
• Please double check your order before submitting payment. Orders cannot be canceled after payment has been made. Order additions can be made, if completed before order close. If you have made a mistake in ordering, please contact us at farmtofamilyfoodgroup@gmail.com, immediately. As Farm to Family Foods is run as a cooperative (placing all orders as one order to each vendor), we must uphold the time in which we close orders. Keeping in mind that we have a small time frame in which to order, we will take last-minute orders through the weekend (Sunday, 5pm) that follows each order. Please understand that a nominal fee of $2.95 will be applied automatically to each order submitted, after order close (Friday, 12pm); and that all items may not be available after the appointed time. (A credit coupon will be issued for any items not available.  Credit coupon may be used as early as the next order period and does not expire.)
• Items will be distributed from Farm to Family Foods' orders. Items should be double-checked by member before leaving ​the ​distribution site. The respective member will be responsible for his/her products after time of distribution (announced time plus 30-minute window). If any items are left behind, they will be taken to Celis Produce or the Wellington Hub​ and the convenience fee will be applied to your order. After the member-selected hub's distribution time end all items will be considered forfeited. All items should be inspected at pickup. If there are any quality or order discrepancies, please report them to the coordinator, at that time. For any items not available (that are reported at time of pickup), the member will receive a credit coupon for the amount of the product for use on www.farmtofamilyfoods.org. The coupon may be used as early as the next distribution, and will not expire.

​Pickup Locations:

WPB - 12:30-1pm (approximately)
150 Australian Avenue - SW Corner of Parking lot
Free

Wellington - 3-6pm (unless noted)
Near Wellington High School
(address in order confirmation email)
​$5.25/Order

Celis Produce -  
3-5:30 Thursday 8:30-5:30 Friday 2814 S Dixie Hwy D, WPB 33405
$5.25/Order